Terms of service.

1. Introduction

These terms and conditions ("Terms") govern your access to and use of the website www.inarabotanics.co (the "Website") and any related services provided by Inara Botanics Limited, a New Zealand company with company number 9429051020057 ("Inara Botanics," "we," "us," or "our").

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

2. Definitions

In these Terms, the following terms shall have the meanings set forth below:

  • "Content" means any text, images, graphics, audio, video, software, code, data, and other materials on the Website, including but not limited to product descriptions, images, logos, and trademarks.

  • "Goods" means any products offered for sale on the Website.

  • "Order" means an order placed by you for the purchase of Goods from the Website.

  • "User" means any individual or entity accessing or using the Website.

  • "Website" means the website located at www.inarabotanics.co and any related websites, mobile applications, and other online platforms operated by Inara Botanics.

3. Use of the Website

  • General Use: You may use the Website for lawful purposes only. You are prohibited from using the Website for any unlawful or prohibited purpose, including without limitation, any use that violates these Terms or any applicable laws or regulations.

  • Account Registration: If you choose to create an account on the Website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

  • Prohibited Activities: You agree not to:

    • Use the Website to transmit or distribute any viruses, worms, malware, or other harmful code.

    • Interfere with or disrupt the operation of the Website or any servers or networks connected to the Website.

    • Attempt to gain unauthorized access to any portion of the Website or any accounts, computer systems, or networks connected to the Website.

    • Use any automated means, such as scripts, robots, or spiders, to access or interact with the Website.

    • Collect or use any information about other Users without their consent.

    • Impersonate any person or entity, or falsely claim an affiliation with any person or entity.

    • Use the Website for any commercial purpose, including but not limited to, advertising, marketing, or soliciting.

    • Violate any applicable laws or regulations.

4. Product Information

  • Product Descriptions: While Inara Botanics strives to provide accurate and up-to-date product information on the Website, we cannot guarantee that all descriptions are error-free.

  • Product Availability: Product availability may change without notice. Inara Botanics reserves the right to limit or discontinue the sale of any product at any time.

  • Images: Product images are for illustrative purposes only and may not accurately reflect the actual appearance of the product.

5. Ordering and Payment

  • Order Placement: Placing an Order constitutes an offer to purchase the Goods. Inara Botanics reserves the right to accept or reject any Order in its sole discretion.

  • Order Acceptance: An Order is not considered accepted until Inara Botanics has shipped the Goods to you.

  • Pricing and Payment: Prices for Goods are displayed on the Website in New Zealand Dollars (NZD). Prices are subject to change without notice.

    • All prices include Goods and Services Tax (GST).

    • Payment for Orders must be made in advance using the payment methods specified on the Website.

    • Inara Botanics reserves the right to verify your payment information and decline Orders based on the results of such verification.

  • Order Cancellation: You may cancel your Order at any time prior to shipment. To cancel your Order, please contact Inara Botanics customer service.

6. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated based on the delivery address and the weight and size of the order. Shipping costs will be displayed during the checkout process. Although measures will be taken to avoid mistakes, Inara Botanics reserve the right to modify, post-purchase, any shipping costs that have been allocated incorrectly.

  • Delivery Times: Inara Botanics will use commercially reasonable efforts to deliver your Order within the estimated timeframe, but delivery times are not guaranteed.

  • Risk of Loss: The risk of loss for Goods passes to you upon delivery to the shipping carrier.

  • Delivery Issues: If you experience any issues with your delivery, please contact Inara Botanics customer service immediately.

7. Returns and Refunds

  • Return Policy: Please refer to our separate Returns Policy for information on returns and refunds.

8. Product Warranties

  • Disclaimer: Except as expressly stated in these Terms or required by applicable law, Inara Botanics makes no warranties, express or implied, with respect to the Goods, including any warranties of merchantability or fitness for a particular purpose.

9. Limitation of Liability

In no event shall Inara Botanics be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or goodwill, arising out of or in connection with your use of the Website or the purchase of Goods, whether based on contract, tort, negligence, strict liability, or any other legal theory, even if Inara Botanics has been advised of the possibility of such damages.

10. Intellectual Property

All content on the Website, including but not limited to trademarks, logos, designs, text, graphics, and images, is the property of Inara Botanics or its licensors and is protected by intellectual property laws. You may not use any of this content without the prior written consent of Inara Botanics.

11. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ON THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. INARA BOTANICS DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Indemnification

You agree to indemnify and hold harmless Inara Botanics and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including attorneys' fees) arising out of or in any way connected with your use of the Website, your violation of these Terms, or your violation of any rights of another.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.

14. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

15. Changes to These Terms

Inara Botanics reserves the right to modify or update these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on the Website. You are responsible for reviewing these Terms periodically for any updates.

16. Contact Us

If you have any questions about these Terms, please contact us at love@inarabotanics.co as soon as possible

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.

18. Entire Agreement

These Terms constitute the entire agreement between you and Inara Botanics with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, and understandings, whether oral or written.

19. Waiver

No waiver of any provision of these Terms shall be effective unless in writing and signed by the party against whom the waiver is sought to be enforced.

20. Assignment

Inara Botanics may assign its rights and obligations under these Terms without your prior written consent. You may not assign your rights or obligations under these Terms without the prior written consent of Inara Botanics.

21. Force Majeure

Inara Botanics shall not be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, fire, flood, epidemics, pandemics, labor disputes, and governmental actions.

22. Headings

The headings used in these Terms are for convenience only and shall not affect the interpretation or construction of these Terms.